24 Hour Account Access
Now you can access your usage information, account history, payment history, and pay your bill online, 24 hours a day. Make payments by Visa, MasterCard or Discover. Online Account Access.
Online Account Set Up Instructions please see for assistance in setting up your online account access.
Quick Pay Option
Customers can now pay their account with the “Quick Pay” option through the “Online Account Access” which is listed above. You will need your account number and the tenant number (last 2 digits of account number). Payment methods accepted: Visa, MasterCard, and Discover. Click here for a step by step guide.
The RRSD Office has a conveniently located drop box for payments. RRSD accepts cash, checks, debit cards, money orders, VISA, Discover, and MasterCard at the following location: Main office at 1000 Jackson Street, Roanoke Rapids, NC 27870.
Hydro-Pay Recurring Bank Draft
You may stop in at the RRSD Main Office and submit a Bank Draft Authorization Form to have your monthly bill automatically drafted from your account. To cancel your recurring Bank Draft at anytime, submit a Bank Draft Cancellation Form to the RRSD office in person or you mail the completed form to RRSD , PO Box 308, Roanoke Rapids, NC 27870.
Now you can access your usage information, account history, payment history, and pay your bill online, 24 hours a day. Make payments by Visa, MasterCard or Discover. Online Bill Pay.
*NOTE: This is not a way to receive your monthly statement online. **
Online Account Setup For more information on setting up your online account.
By credit/debit card - You may make a telephone payment and access your account balance information 24 hours a day by calling 1 (888) 626-9056. Please have your credit/debit card and RRSD account number ready.