Welcome to the Official Website of Roanoke Rapids Sanitary District
At the Roanoke Rapids Sanitary District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.
Late fees and penalties resume
Effective with the February 1, 2021 bills, all applicable late fees, penalties, and disconnection policies will be in full force. This means that we will also resume sending final notices with applicable late fees and the cutoff date.
Customers who are unable to meet the minimum payment requirement, please contact customer service at 252-537-9137 prior to your due date.
Coronavirus COVID-19 Update
Our office lobby is open. However, facial coverings are required when entering the building. We strongly encourage everyone to practice social distancing while waiting in line. Our goal to ensure our staff and customers’ health and safety is of utmost concern. We offer many remote service options that can be found on this website. Our drive-thru and drop box options remain open also. For more details, visit: [COVID-19 UPDATE]
Late fees and penalties will resume and be assessed to all applicable bills with a February 1, 2021 bill date.