Welcome to the Official Website of Roanoke Rapids Sanitary District

Our Mission

At the Roanoke Rapids Sanitary District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Late fees and penalties resume

Effective with the February 1, 2021 bills, all applicable late fees, penalties, and disconnection policies will be in full force. This means that we will also resume sending final notices with applicable late fees and the cutoff date. 

Customers who are unable to meet the minimum payment requirement, please contact customer service at 252-537-9137 prior to your due date.

Coronavirus COVID-19 Update

Our office lobby is open. However, facial coverings are required when entering the building. We strongly encourage everyone to practice social distancing while waiting in line. Our goal to ensure our staff and customers’ health and safety is of utmost concern. We offer many remote service options that can be found on this website. Our drive-thru and drop box options remain open also. For more details, visit: [COVID-19 UPDATE]

IMPORTANT:

Late fees and penalties will resume and be assessed to all applicable bills with a February 1, 2021 bill date. 

Recent News View All »

Public Awareness Notice Unidirectional Flushing Exercise

March 08, 2021

The Roanoke Rapids Sanitary District will be conducting a unidirectional flushing exercise beginning March 15th throughout the City of Roanoke Rapids and Town of Gaston. Unidirectional flushing is a systematic and controlled flushing program used to remove sediments and old water from the system and to help maintain chlorine residuals throughout the system. Flushing improves the overall quality of water in the distribution system and assists in the overall system maintenance. This exercise may generate brief instances of discolored water, and if you notice discolored water, run the cold water tap a few minutes until clear before using your washing machine, water heater, or preparing...

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Leaks Can Run, But They Can't Hide!

Leaks Can Run, But They Can't Hide!

March 08, 2021

Fix a Leak Week - March 15-21, 2021

Fix a Leak Week, sponsored by the U.S. Environmental Protection Agency’s WaterSense® program, takes place in March. It’s a time when families are encouraged to check for water leaks and drips in bathrooms, kitchens, and yards at home.

 

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