Welcome to the Official Website of Roanoke Rapids Sanitary District

Our Mission

At the Roanoke Rapids Sanitary District, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.

Late fees and penalties resume

Effective with the February 1, 2021 bills, all applicable late fees, penalties, and disconnection policies will be in full force. This means that we will also resume sending final notices with applicable late fees and the cutoff date.

Customers who are unable to meet the minimum payment requirement, please contact customer service at 252-537-9137 prior to your due date.

Coronavirus COVID-19 Update

Our office lobby is open. However, facial coverings are required when entering the building. We strongly encourage everyone to practice social distancing while waiting in line. Our goal to ensure our staff and customers’ health and safety is of utmost concern. We offer many remote service options that can be found on this website. Our drive-thru and drop box options remain open also. For more details, visit: [COVID-19 UPDATE]

IMPORTANT:

Late fees and penalties will resume and be assessed to all applicable bills with a February 1, 2021 bill date.

Recent News View All »

Buildings With No Water Use

June 14, 2021

For Owners of Temporarily or Partially Shut Down Business, Churches or School Building Water Piping

Water held unused in building pipes while businesses or activities are shut down or have unused floors or sections becomes stagnant. Conditions may develop increasing the risk for the growth and spread of waterborne bacteria, such as Legionella or biofilm, in the building piping. Disinfectant in the water, such as chlorine, will likely dissipate or become undetectable. Actions are necessary to ensure the water in the building is safe as well as taste and odor free before resumption of normal water use.

The Center for Disease Control (CDC) has very detailed information on...

Changing of the Seasons-It's Time to Prep

September 01, 2021

Water Is the Most Powerful Force on Earth!

As we wrap up the wondrous, sunny, summer weather, it is time to prepare for the changing of seasons. While every region has its own versions of seasons, it’s important for all of us to be prepared and re-prepared for whatever mother nature plans to throw our way.

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