Frozen Pipes? Here are some helpful tips.

When temperatures are consistently at or below freezing:

• If you have pipes that are vulnerable to freezing, turn water off at the source and empty the pipes of residual water.
  
  
• Open cabinet doors to expose pipes to warmer room temperatures to help keep them from freezing.

If your pipes freeze:

• Use your customer cutoff valve to shut off the water immediately or contact us to shut the water off at the meter. Don't attempt to thaw frozen pipes unless the water is shut off. Freezing can often cause unseen cracks in pipes or joints.
  
  
• Apply heat to the frozen pipe by warming the air around it, or by applying heat directly to a pipe. You can use a hair dryer, space heater or hot water. Avoid the use of kerosene heaters and open flames, and do not leave space heaters unattended.
  
  
• Once the pipes have thawed, turn the water back on slowly and check for cracks and leaks.